Last Updated: 18 August 2026
This Personal Data Protection Notice explains how DEF Advisory collects, uses, discloses and protects your personal data in connection with our business and services.
DEF Advisory Sdn. Bhd. ("DEF Advisory", "we", "us" or "our") is committed to handling personal data responsibly and in accordance with applicable personal data protection requirements in Malaysia.
This notice explains how we may collect, process, use, disclose, retain and protect personal data in connection with our business and services.
1. Personal Data We Collect
Depending on your relationship with DEF Advisory and the services requested, we may collect information including:
- Name
- Identification details where required
- Contact details
- Residential or business address
- Company and business information
- Director, shareholder or officer information
- Information contained in corporate documents
- Information submitted through forms
- Communication records
- Payment or transaction information where applicable
- Documents and supporting information provided for our services
- Other information reasonably required to provide the requested service
2. Sources of Personal Data
We may collect personal data:
- Directly from you
- Through our website and enquiry forms
- Through telephone, email or WhatsApp communications
- Through documents you provide
- From your authorised representatives
- From companies or organisations connected with you
- From publicly available records
- From regulatory or government sources where appropriate
- From service providers or professional advisers where permitted
3. Purposes of Processing
We may process personal data for purposes including:
- Responding to enquiries
- Providing quotations or service information
- Providing corporate secretarial and business advisory services
- Managing client relationships
- Preparing and processing documents
- Communicating about service matters
- Maintaining corporate and business records
- Performing identity or information verification where required
- Managing billing and payments where applicable
- Complying with legal, regulatory and professional obligations
- Responding to lawful requests from authorities
- Managing website security and operations
- Improving our services
- Sending marketing communications where consented to or otherwise permitted
4. Disclosure of Personal Data
Where reasonably necessary, personal data may be disclosed to:
- DEF Advisory personnel
- Professional advisers
- Technology and hosting providers
- Communication and email providers
- Payment or banking providers where applicable
- Government agencies
- Regulatory authorities
- Companies Commission of Malaysia or other relevant authorities where applicable to the requested service
- Other service providers involved in delivering our services
- Other parties where disclosure is authorised or required by law
We require service providers handling personal data on our behalf to handle such information appropriately according to applicable requirements and contractual arrangements where relevant.
5. Provision of Personal Data
Certain personal data may be required for DEF Advisory to respond to an enquiry, perform a requested service, prepare documentation or comply with applicable requirements.
If required information is not provided, we may be unable to process your request or provide some or all of the requested services.
6. Security of Personal Data
We take reasonable administrative, technical and organisational measures to protect personal data against:
- Loss
- Misuse
- Unauthorised access
- Unauthorised disclosure
- Alteration
- Destruction
Access to personal data should be limited to persons who reasonably require it for legitimate business or service purposes.
7. Retention of Personal Data
Personal data will be retained for as long as reasonably necessary to fulfil the purposes for which it was collected and to meet applicable legal, regulatory, contractual, professional and business record requirements.
When personal data is no longer reasonably required, we may securely delete, destroy or anonymise it where appropriate.
8. Your Rights
Subject to applicable law and any permitted limitations, you may contact DEF Advisory regarding:
- Access to personal data held about you
- Correction of inaccurate or incomplete personal data
- Updating your personal information
- Withdrawal of consent where applicable
- Marketing communication preferences
- Questions or concerns regarding the processing of your personal data
We may need to verify your identity before processing certain requests.
9. Marketing Communications
Where you have provided consent or where otherwise permitted by applicable requirements, DEF Advisory may send information about our services, business updates or related information.
You may request to stop receiving marketing communications by using the available unsubscribe method or contacting us.
Service-related communications may still be sent where necessary for an existing enquiry, engagement or business relationship.
11. Third-Party Platforms
When you communicate with DEF Advisory through third-party platforms such as WhatsApp or email providers, those platforms may independently process information according to their own privacy policies.
Our website may also use hosting, analytics, security or other technology providers that process limited information required to operate the website.
12. Changes to This Notice
DEF Advisory may update this PDPA Notice from time to time to reflect changes in our business practices, services or applicable requirements.
The latest version will be published on this page together with the updated effective date.
13. Contact Us
If you have questions, wish to update your personal data or wish to make a request concerning personal data held by DEF Advisory, please contact:
DEF Advisory Sdn. Bhd.No. 3, Jalan Puteri 5/8, Bandar Puteri, 47100 Puchong, Selangor, Malaysia016-2323260general.defadvisory@gmail.com Contact Us