Last Updated: 18 August 2026
This Privacy Policy explains how DEF Advisory Sdn. Bhd. ("DEF Advisory", "we", "us" or "our") collects, uses, stores and protects information when you visit our website, contact us or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Full name
- Company name
- Telephone number
- Email address
- Information submitted through enquiry or consultation forms
- Information provided through WhatsApp, email or telephone
- Information and documents provided in connection with our services
- Other information you choose to provide to us
We may also collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited and similar website usage information where applicable.
2. How We Collect Information
We may collect information when you:
- Submit an enquiry through our website
- Request a consultation
- Contact us by telephone, email or WhatsApp
- Engage DEF Advisory for services
- Provide documents or information to our team
- Subscribe to or request information from us
- Browse or interact with our website
Information may also be received from authorised representatives, business partners, service providers, public sources or other parties where appropriate and permitted.
3. How We Use Your Information
We may use your information to:
- Respond to enquiries and consultation requests
- Provide and administer our services
- Communicate with clients and prospective clients
- Prepare documents and manage service requests
- Maintain business and client records
- Process transactions where applicable
- Improve our website and services
- Manage security and prevent misuse
- Comply with legal, regulatory and professional obligations
- Send service-related communications
- Send marketing communications where you have consented or where otherwise permitted
4. Disclosure of Information
We may disclose information where reasonably necessary to:
- Our employees and authorised personnel
- Professional advisers
- Technology and service providers
- Hosting, email, communication and IT providers
- Government departments or regulatory authorities
- Banks or payment providers where applicable
- Other parties involved in providing services requested by you
We may also disclose information where required or permitted by law.
We do not sell personal information to third parties.
5. Data Security
We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records and meeting applicable legal, regulatory and professional requirements.
8. Third-Party Services and Links
Our website may contain links to third-party websites or use third-party services such as WhatsApp, email providers, website hosting, analytics or other communication platforms.
These third parties may process information according to their own privacy policies and practices.
DEF Advisory is not responsible for the privacy practices of independent third-party websites.
9. Your Choices and Rights
Depending on applicable law and the circumstances, you may contact us to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Update your contact information
- Withdraw consent where processing is based on consent
- Request that we stop sending marketing communications
- Raise a question or concern regarding the handling of your information
Certain requests may be subject to applicable legal, regulatory, professional or record-retention requirements.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements.
The updated version will be published on this page together with the updated effective date.
11. Contact Us
If you have questions regarding this Privacy Policy or how DEF Advisory handles your information, please contact us.
DEF Advisory Sdn. Bhd.No. 3, Jalan Puteri 5/8, Bandar Puteri, 47100 Puchong, Selangor, Malaysia016-2323260general.defadvisory@gmail.com Contact Us